In short
- We collect only what we need to reply to you, arrange consultations and deliver projects.
- We never sell your personal data.
- Analytics and advertising cookies are used only if you accept them.
- Consultation records are kept for 12 months; invoices and accounting records for as long as Cyprus law requires.
- You can ask to see, correct or delete your data at any time by writing to info@dvelopnet.com.
Who is responsible for your data
DvelopNET is the trading name of DVELOPNET DIGITAL & WEBSITE DESIGN AGENCY M.P, a business name registered in Cyprus (registration no. 622281) by Marios Panayi. Marios Panayi is the controller of your personal data under the EU General Data Protection Regulation (GDPR) and Cyprus Law 125(I)/2018.
- Address: 8, 1st April Street, Kato Lakatamia, 2310 Nicosia, Cyprus
- Email: info@dvelopnet.com
- Phone: +357 22 260148
We have not appointed a Data Protection Officer, because the law does not require one for a business of our size and activity. Please send any privacy question or request to the email address above.
What we collect and why
When you book a consultation
We collect your first and last name, business name, email address, the services you are interested in, the meeting method, the date and time you choose, your time zone and the language you booked in. For phone consultations we also collect your phone number.
We use these details to schedule the consultation, create the calendar invitation and Google Meet link, send confirmation and reminder emails, let you reschedule or cancel, and prepare for our conversation. Legal basis: steps taken at your request before a possible contract (Article 6(1)(b) GDPR) and our legitimate interest in managing appointments (Article 6(1)(f) GDPR). We do not record consultations.
When you send an enquiry or project request
Depending on the form or channel, we collect your name, business name, email address, phone number, the service you need, your industry and any project details you choose to share. We use them to answer you, prepare a proposal and follow up on your request. Legal basis: steps before a contract (Article 6(1)(b)) and our legitimate interest in responding to business enquiries (Article 6(1)(f)).
When you become a client
We process contact and billing details, project communication, the files and materials you provide, proposals, contracts, invoices and payment records. We use them to deliver the work, manage our client relationship in our CRM, invoice you and meet our accounting and tax obligations. Legal basis: performance of a contract (Article 6(1)(b)) and compliance with legal obligations (Article 6(1)(c)).
When you browse this website
Our hosting and security services process technical data such as your IP address, browser and device type, the pages requested and the time of each request. This is needed to deliver the website, keep it secure and prevent abuse, including automated spam on our forms. Legal basis: our legitimate interest in a secure, working website (Article 6(1)(f)).
Only with your consent, we use analytics cookies to understand how the website is used and, when we run advertising campaigns, marketing cookies to measure and improve those ads. Legal basis: consent (Article 6(1)(a)), which you can withdraw at any time. Details are in our Cookie Policy.
Reviews and portfolio
We publish client names, logos, testimonials and project work only with the permission of the client concerned.
We do not make decisions about you based solely on automated processing.
Who we share it with
We share personal data only with service providers that help us run our business. They act under contracts that require them to protect it and to use it only on our instructions:
- Hostinger International Ltd (Cyprus): hosting of the website and the booking database.
- Titan (provided through Hostinger): our business mailbox, info@dvelopnet.com.
- Google (Google Ireland Limited and Google LLC): Google Calendar, Google Meet and Gmail for scheduling, meeting links and booking emails; Google Tag Manager and Google Analytics with your consent; Google Ads with your consent when we run campaigns.
- Cloudflare, Inc.: the Turnstile security check that protects our forms from spam and bots.
- Osano, Inc.: our cookie consent manager, which records your cookie choices.
- Meta Platforms Ireland Ltd: the Meta Pixel, only with your consent and only while we run Facebook or Instagram campaigns.
- Our CRM provider: stores enquiry and client records.
- Our external accountant: invoices and accounting records, when needed.
We may also disclose data where the law requires it, to a court or public authority, or to establish, exercise or defend legal claims.
International transfers
Some of these providers, such as Google, Cloudflare, Osano and Meta, may process data outside the European Economic Area, mainly in the United States. In those cases the transfer is protected by the EU–US Data Privacy Framework where the provider is certified, or by the European Commission’s Standard Contractual Clauses.
How long we keep it
- Consultation bookings: 12 months after the consultation, then deleted or anonymised, unless you become a client.
- Enquiries that do not lead to a project: 12 months after our last contact.
- Client records, contracts and invoices: for the period required by Cyprus tax, VAT and accounting law (currently six to eight years, depending on the record), then deleted.
- Security and server logs: only as long as needed for security and troubleshooting.
- Cookies: for the periods listed in our Cookie Policy.
Backups are overwritten on a regular cycle, so deleted data also leaves our backups within a limited time.
How we protect it
We use encrypted connections (HTTPS), restrict access to personal data to the people who need it, store booking management links only in hashed form and choose providers with strong security practices. No system is completely secure, but if a breach affects your data we will inform you and the Commissioner for Personal Data Protection where the law requires it.
Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you and receive a copy;
- have inaccurate data corrected;
- have your data deleted when we no longer have a reason to keep it;
- restrict how we use your data;
- receive data you gave us in a portable format;
- object to processing based on our legitimate interests;
- withdraw your consent at any time, without affecting processing that took place before.
To exercise any of these rights, email info@dvelopnet.com. It is free of charge. We reply within one month; for complex requests this can be extended by two more months, and we will tell you if it is. We may ask you to confirm your identity.
You also have the right to complain to the Office of the Commissioner for Personal Data Protection, 1 Iasonos Street, 1082 Nicosia, Cyprus (dataprotection.gov.cy, +357 22 818456). We would appreciate the chance to resolve your concern first.
Do you have to give us your data?
No. However, we need the details marked as required to answer an enquiry or arrange a consultation. If you prefer, you can simply email us.
Children
Our services are intended for businesses and adults. This website is not directed at children under 18, and we do not knowingly collect their personal data.
Other websites and services
Links to other websites, such as our Facebook and Instagram pages, and services such as Google Meet are governed by their own privacy policies.
Changes to this policy
We may update this policy when our services or the law change. The date at the top of this page shows the latest version. If a change significantly affects how we use your data, we will let you know where appropriate.
Language
This policy is available in English, Greek, Hebrew and Russian. If the versions differ, the English version prevails.